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DELIVERY EXPERIENCE

In-stock merchandise: For merchandise that is in-stock, payment in full or credit approval for the full amount is required. We will deliver your furniture at your earliest convenience.

Out-of-stock merchandise: For merchandise that is not immediately available, we will notify you as soon as your merchandise arrives and is ready for delivery. Payment in full will be required at that time.

What if the items on my order are out of stock when I am ready to take delivery? We partner only with the best manufacturers that provide high-quality products in a timely and consistent manner. If an item is out of stock, we guarantee that more is on the way. Our goal is to have everything we offer in-stock and available for immediate delivery, minimizing any wait time for you.

RESCHEDULE PROCEDURE

In the event you need to reschedule your delivery date, please call or email our Customer Care Center at least 48 hours in advance. If you are not home on the day of your delivery, or if you do not request to reschedule at least 48 hours in advance, a $189 re-delivery charge will apply. Email [email protected] Phone #: 713-773-0606, option 6

BEFORE YOUR DELIVERY

Before delivery, we will contact you via call, text, or email to remind you of your delivery date. The day prior to delivery, you will be notified of your 4-hour delivery window.

DAY OF DELIVERY

We want you to have a great delivery experience and start enjoying your new furniture! Please be aware of the following: The merchandise you have purchased will be carefully inspected prior to delivery. If you have any questions or concerns regarding your delivery, please call the Customer Care Center at 713-773-0606, option 6 while the driver is present or notate your concern on the delivery document you sign.

Please make sure someone over 18 years of age is home to accept the delivery.
Please have the room ready and cleared for your new furniture.
If you live in an apartment building or complex, please make sure the building requirements are met for the delivery date. (some buildings require a prior notification, reservation for the elevator and/or a certificate of insurance).
Furniture Size - please carefully measure all doorways, entrances, and elevators to make sure your new furniture will fit.
Delivery damages must be reported within 24 hours of delivery.

Note: If we are prevented from completing a delivery (as in the above examples) store credit will be issued less the delivery fee. Cancellations/refunds will not be accepted at this time. We are unable to move or remove your old furniture from your home. We are also unable to install anything on walls or ceilings, nor can we install electronic equipment.

CUSTOMER PICK-UP INFORMATION

Pick-Up Location Houston: 631 Buffalo Lakes Dr #100 Missouri City, TX 77489
Phone#: (713) 773-0606

Hours: Monday - Saturday from 9 am to 5 pm. Closed Sunday.
You will be required to show a valid Government-issued ID and the form of payment at pick up. Thank you.

Buy Now,Pay over time

Interested in finding a financial solution for your home furnishing needs? We've got you covered! Submit your application today and we'll find out what financial solutions are available to you through our network of trusted lenders. Once your application results are returned to us, a sales representative from the store of your choosing will contact you within 24-48 hours.

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No Credit,No Problem

Interested in a no credit needed solution for your home furnishing needs? We've got you covered! Submit your application today for approval. Once your application results are returned to us, a sales representative from the store of your choosing will contact you within 24-48 hours.

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Houston Furniture & Mattress Store

Exclusive Furniture has seven beautiful locations across Metro Houston to serve you. Spanning over 335,000 square feet of showroom space, you can rest assured our team will help you find the right furniture at the right price. We offer convenient financing options for every situation because, at Exclusive Furniture, we're dedicated to making sure everyone can enjoy something special in their home.

Mattress Manufactures

Discover our Mattress Manufactures

10,300+ Google Reviews

Anamar Cora

Great customer service!! Sebastian at the location off of 99 was amazing and very patient. He was set in making sure I got everything I needed. He was so accommodating that when I went back to get more furniture I made sure to ask for him specifically.

Jasmine Guron

All the associates there were super nice and welcoming. Arthur was the guy who helped us chose our living room couch set. He was extremely helpful and knowledgeable about the products in the showroom and it’s online/warehouse.

Torrick Henderson

Bought a new sofa and love seat. My wife and I were greeted by a great salesman named Demetrius. No high pressure sales, took his time and explained and answered all of our questions and concerns. Highly recommend Exclusive Furniture. I can't remember the manager's name but he provide some great insight when it comes to selecting furniture. Big props to Exclusive Furniture.

Joanna A

We had gone to several furniture stores during Memorial Day weekend to furnish our new home. Everywhere we went told us that it would be weeks before our furniture was delivered. We stopped at exclusive furniture in Humble and loved the selection they had. We were given refreshments and they took great care of us.

Rosie Garcia

Great experience! The sales associate was Ishelle ,she was so helpful and professional! She was so great during our first visit and purchase we went a second time to purchase a bedroom set and again she made our experience just perfect!! We will be going back !! My husband and I love the quality of the furniture at Exclusive Furniture!!

Angelique Pye

I’m so glad that I found this store! They have soooo many nice choices and the best part is that almost everything is in stock! I found two pieces that I wanted online, ordered in store and drove straight to the warehouse to pick it up. Seamless process. Whenever I need furniture or decor, I’m checking Exclusive first!

LaShaundra McGriff

This was the most absolutely amazing online experience!!! I’m moving from Dallas to Houston so I put in a request for a consultation @exclusive furniture. Michelle responded within a timely manner. I told her what I was looking for. She sent me some options, answered all my questions, and showed me the furniture by video.

Basil Okoye

The salesman- Cardell is why exclusive Furniture is my only furniture to go to. He made the experience of buying a furniture less stressful. The quality and selections at exclusive is better than all other furniture company.