I recently bought a sofa from this store and I’m very satisfied with the overall service. The showroom had a wide selection of modern and traditional designs. The staff was supportive and explained everything clearly. The sofa quality is strong and comfortable for daily use. Pricing was reasonable, and delivery was quick, safe, and completed exactly as promised.
My experience at exclusive was awesome. Both Sales associate Ny’Juan and Zach was very professional and was very helpful. I really appreciate their customer service. Great employees.
I recently purchased a sofa from this store and I’m very satisfied with the experience. The showroom had plenty of options in different styles and sizes. The staff was polite and gave useful suggestions. The sofa quality is strong and comfortable for daily use. Pricing matched the quality, and delivery was done quickly and handled with care.
Professional and knowledgeable, Amarris answered all my questions about the different furniture. The service was excellent from start to finish. I am thrilled with our new bed!
Zack had outstanding costumer service , very professional very patient and made sure I got the correct service as wanted. 10/10 recommend!
*Update….service was good until the end. A worker who does finance in the back took my money ($650)before explaining everything to me and now saying I can only get store credit….not give me my money back!
greg was very helpful with the process of furniture shopping while we were buying our new home!
Great experience !! Anthony was very helpful , patient and knowledgeable, he definitely took his time showing all the options and helped us find exactly what we needed . Definitely come check them out and ask for him to help you !
I went in this store on a whim, and ended up buying a Tempur-pedic bed! From the time I walked in the door the customer Service was great! Jose was very kind, friendly, and informative. Mariel who works in the mattress dept was also very nice, friendly and very knowledgeable about each mattress brand, style & comfortabilty. They were not pushy at all, but gave me information, then space to decide, while sipping on a margaritas no less! If you're looking to upgrade your bed, go see them today, you'll be glad you did.
Craig was very friendly, professional, and he helped me find the perfect living room and dining room set for my new home!
Reuben was out of this world helpful..he was very knowledgeable ..a great experience!
Enrique was very helpful throughout the whole process. He couldn't have been more friendly and personable. Really made the overall experience much better. He had a great attitude and willingness to help so I sincerely thank him for that.
Aurea was amazing helping us out. The team overall is a great team. You can definitely see it in the management by Crystal.
Hamad and bobby were a great service to us helping us find the perfect furniture for our new home.
Kenyja provided outstanding customer service from start to finish. It was clear she genuinely cares about her customers and took the time to ensure I chose a mattress I would truly be happy with. She was always responsive and available whenever I had questions during and after my purchase. I really appreciate her dedication and strong work ethic. If you are looking for a mattress specialist at Exclusive Furniture – Spring (16515 North Fwy, Houston, TX 77090), Kenyja is the one to see!
Lambert was amazing. Very helpful, very patient. Foound what i loved within my budget. We were very comfortable.
Chris was fantastic. I purchased 2 mattress. He was vey knowledgeable and considerate. I will continue to work with this team!!!!!!!
Craig was great. He was very knowledgeable and helpful. I strongly recommend asking for him when you shop at Exclusive Furniture!
Exclusive has amazing furniture and outstanding customer service. Jay was so nice, professional, knowledgeable, and he helped me get the best deal. 10/10 experience.
Great service and attention. Very knowledgeable Anthony C was very patient with us.
