Gift Card Terms and Conditions

Effective October 20, 2026

Exclusive Furniture Gift Cards are for online orders only. Gift Cards can be purchased and redeemed only at exclusivefurniture.com. They cannot be purchased or redeemed in Exclusive Furniture showrooms or by phone.

These terms apply to all Exclusive Furniture e-gift cards (“Gift Cards”) issued by Exclusive Furniture LP (“Exclusive Furniture,” “we,” “us”). By purchasing, accepting, or using a Gift Card, you agree to these terms.

1. Online Orders Only
Gift Cards are redeemable only for merchandise purchased online at exclusivefurniture.com. Gift Cards cannot be redeemed in Exclusive Furniture showrooms, by phone, or through any third party.

2. Denominations
Gift Cards are available in the amounts of $50, $100, $250, $500, $1,000, and $2,000. The maximum value of a single Gift Card is $2,000.

3. No Expiration and No Fees
Gift Cards do not expire. No activation, service, dormancy, or other fees will be charged against a Gift Card balance.

4. Using Your Gift Card
Enter your Gift Card code at checkout on exclusivefurniture.com. The amount of your purchase, including applicable taxes and delivery charges, will be deducted from your Gift Card balance. If your order total exceeds your balance, the remaining amount must be paid with another accepted payment method. Any unused balance remains on your Gift Card for future online purchases. Multiple Gift Cards may be used on a single order.

5. Restrictions
Gift Cards may not be:

• Redeemed for cash or credit, except where required by law
• Used to purchase other Gift Cards
• Used to pay a financing, lease, or credit account balance
• Applied to orders placed before the Gift Card was redeemed
• Resold or used for unauthorized commercial or promotional purposes

[Gift Cards cannot be purchased using financing.]

6. Gift Card Purchases Are Final
Gift Card purchases are non-refundable and cannot be exchanged, except where required by law.

7. Returns, Exchanges, and Cancellations
All returns, exchanges, and cancellations of merchandise purchased with a Gift Card are subject to our Returns and Exchanges Policy. If a refund is approved for an order paid in whole or in part with a Gift Card, the portion paid by Gift Card will be returned to a Gift Card, less any applicable fees under that policy.

8. Delivery of Gift Cards
Gift Cards are delivered by email to the address provided by the purchaser, either immediately or on the scheduled date selected at checkout. Exclusive Furniture is not responsible for Gift Cards that are not received because of an incorrect email address provided by the purchaser.

9. Lost, Stolen, or Unauthorized Use
Please treat your Gift Card code like cash. Exclusive Furniture is not responsible for lost or stolen Gift Card codes or for any unauthorized use. If a Gift Card email is lost, we can resend it to the original recipient email address upon request.

10. Checking Your Balance
You can check your Gift Card balance at any time using the link in your Gift Card email, or by contacting Customer Service.

11. Fraud
Exclusive Furniture reserves the right to cancel, suspend, or refuse to honor any Gift Card that we believe was obtained or used fraudulently, without notice, and to pursue any available remedies.

12. Changes to These Terms
Exclusive Furniture may update these terms from time to time. The terms in effect at the time of redemption will apply, except that we will never add an expiration date or fees to a Gift Card already purchased.

13. Governing Law
These terms are governed by the laws of the State of Texas.

14. Questions
Contact Exclusive Furniture Customer Service:

• Email: cs@exclusivefurniture.com
• Phone: (713) 773-0606
• Hours: Monday to Friday, 9:00 AM to 5:00 PM (Central Time)